Do you offer coupons?
Yes, we periodically offer discounts and coupon codes on accessories in our shop.
OVER $50, 5$OFF , coupon: edw5
How to payment?
PayPal is welcomed here, If you don’t have a PayPal account, we accept all credit cards:
just select ‘PayPal’ and click the ‘Pay with Debit or CreditCard’ button
Do you accept returns?
As hair trials, dress fittings, and weddings are postponed and rescheduled, we are offering free return shipping in the US + extended return windows (beyond our typical 30 days) for all of our customers.
If you think you may need a little more time to make a decision, please message us and we’re happy to take care of you and extend our returns window.
How fast do your products ship?
Orders are processed and shipped within 1-2 business days unless otherwise via a STOCK STATUS in product descriptions.
When will I receive my package?
FREE SHIPPING on standard shipping orders!
• FREE shipping 8-24 business days
• Due to the impact of COVID-19, delivery times may experience delays.
• Shipping dates are approximate and not guaranteed.
• Please do not count weekends and holidays.
• Orders placed during weekends, special promotions, and holidays may take additional processing time due to increased order volume.
My packaging is unable to be delivered to my address, can you please reship?
We use the shipping addresses provided us to ship orders. If an incorrect address is provided, the package is returned to the sender or deemed undeliverable because of insufficient address information, a $5 shipping fee is required to reship your order. Please contact us for further assistance.
I sent your shop a message, when will I receive a response?
Thanks for reaching out to us! We are happy to respond to your questions and typically do so within a few hours while we’re in our shop. Our shop hours are M-F 9 am-5 pm EST. Please note that messages sent on Friday evenings and over the weekend will be responded to the following Monday.